Frequently Asked Questions

The cost of our Alpine fleet maintenance software varies mainly by the size of your fleet.  The smaller the fleet, the less you pay monthly; the larger your fleet, the more you pay monthly. Please reach out and contact us to receive an actual quote.

Alpine will work with your organization to help you with the setup, configuration, data import, integrations, and training. Depending on your time and resources, our average customer takes about 6 weeks to Go Live.

In our infancy of our organization, we are asking our new customers to “partner” with us and ask us to build more functional at no additional cost today.  Our customers are not only being heard about their development needs, but those requests are actually being acted upon in a short amount of time. The customer gets to help author what new features and where they should be located in the solution.

Yes. Please reach fill out your information on our contact us page, and we will reach out to you to schedule a demonstration.

Yes, Alpine fleet maintenance software is a web-based solution that each customers runs over the internet by simply paying a monthly fee. Alpine does not offer a one-time purchase where the customer houses the software on their own premises.

Alpine needs for each of customers to get as much Return On Investment (ROI) when you implement our software. After Go Live, Alpine will proactively reach out to each customer at least once per year to assess your progress and help in any way possible.  Also after Go Live, Alpine also offers additional professional services including:  additional training, integrations, and consulting services.

Alpine is quickly adding significant features/functions to our software solution. In fact, we unveil a new release every other week to our customers. These new releases are included in their monthly software fees.

Today, we have 82% of our Alpine team working in the development department. In 2025, we intend to grow the staff by 7-10 more individuals. 

Customers are already seeing ROI in a multitude of areas.  Here are some examples that our customers have expressed: increased labor productivity, reduced parts inventory spend, increased warranty dollars recaptured, reduced asset downtime, and better, more proactive decisions based on the analysis of data.

Description goes hYour subscription covers hosting, access to the platform, and every software update. Alpine ships a new release every other week, and none of those releases cost extra. Right now we also build features our customers ask for at no added charge.ere

Your quote covers any one-time implementation work for setup, data import, integrations and training. After go-live, extra training, new integrations and consulting are available as professional services if you want them.

Alpine first sets up the system around your locations, asset types, maintenance schedules and workflows. Our team then loads your asset, parts, customer and vendor records along with your work order history, and connects Alpine to your dispatch/TMS, accounting, GPS/ELD and vendor systems. Managers, technicians and parts staff get trained on the screens they'll use every day. Then you go live, and your shop starts opening and closing work orders in Alpine.

Three things: how many systems you want connected, how clean your current data is, and how much staff time you can give the project. A fleet that sends tidy spreadsheets and starts with one telematics integration moves fast. Five integrations and a custom feature request add weeks.

Yes. Data import is part of every implementation. Our team loads your master files for assets, parts, customers and vendors, so your technicians open Alpine on day one and find the units and part numbers they already know.

Yes. Alpine imports historical work orders along with your master files. That history feeds preventive maintenance planning, cost-per-unit reporting and warranty tracking from the start, instead of making you wait a year to build up new records.

Alpine connects to four kinds of systems: dispatch and TMS platforms, accounting software, GPS/ELD telematics, and parts or service vendors. Once they're linked, your team stops typing the same mileage, invoice and repair data into two places.

Yes. The Issues & DVIR workflow pulls driver inspection reports and reported issues from your telematics provider, opens work orders when a defect needs repair, and updates both systems as the repair gets closed out.

No. Alpine ships a new release every other week, and every one is included in the monthly fee you already pay. You never sign a new agreement or pay an upgrade charge to get the latest version.

Fleet size sets your price, so your fee follows your unit count. Add 25 tractors after an acquisition and the bill goes up. Sell off old units and it comes down.

Call 336-500-7463 or send a request through our contact page. Someone on the Alpine team will get back to you and work the issue through to a fix.

Yes. Alpine offers added training after go-live, so a new parts manager or second-shift lead learns the system the same way your original team did. Sessions run virtually, like the rest of our services.